SwapnilBig data – what’s so big about it?The data footprint that you leave behind can tell more about you than your spouse! Well, this is not some weird statement but it’s a...
SwapnilTips on making an effective power point (or any) presentationToday, I happen to deliver a talk in a company about how to make and create effective presentations. I feel, everyone could possibly...
SwapnilMoving to IT Operations 2.0? – Using Web 2.0, for managing 24×7 IT operationsDo you manage the teams that work 24×7 across the shifts? Especially on 12 hour/day shift and 4 days/week model? If yes, then I would...
SwapnilAdopting Enterprise 2.0 for managing my project teams based across continentsContinuing from my earlier post on using ‘twitter’ for better collaboration within IT project teams and taking it one step further, I...
SwapnilTechnology for business .. or vice versa?This is the post I recollected from my very very early days of blogging (read year 2003) and was in response to one of the debates we had...
SwapnilAdopting technology for automating business usual work in support .. still reluctance?So frustrating … ? Isn’t it ? I do not know why in the world I see people doing the same and same jobs such as health check of system,...
SwapnilManaging the self inflicted incidents – why its important and how you avoid it?I wrote quite a few articles recently on Incident Management and you can find all of them here. In this article I am trying to put my...
SwapnilEmerging technologies & importance of convergence in telecommunication & ITA good few years back (approx 7 now) I wrote an article on how I would perceive the world of telecommunication & information technology...
SwapnilAgile ready support processes – Key AIS recommendationsYesterday I posted an article about how someone should carry out the Acceptance into Service testing for the product that is being...
SwapnilAgile ready support processes – Acceptance Into ServiceThere is a lot of push currently within the IT organizations to use the ‘Agile development’ methodology for delivering new products &...